Frequently Asked Questions
How should I care for my jewelry?
To keep your Mira Aura & Co. pieces looking their best, store them in a dry, cool place away from direct sunlight. Avoid exposure to water, perfumes, lotions, and harsh chemicals, as these can dull metals and gemstones. We recommend gently cleaning your jewelry with a soft, lint-free cloth after each wear. For sterling silver pieces, occasional polishing with a silver-cleaning cloth will help maintain their shine.
What material is the jewelry made of?
Every Mira Aura & Co. creation is crafted from premium-quality materials, including sterling silver, 14k gold, natural gemstones, and carefully selected crystals. Each piece is thoughtfully designed for enduring beauty and undergoes rigorous quality control checks before it reaches you, ensuring both craftsmanship excellence and lasting wear.
What is the return policy?
Mira Aura & Co. accepts returns within thirty (30) days of delivery only for items confirmed to have a manufacturing or quality defect. Due to hygiene regulations and our commitment to product integrity, we are unable to accept returns for any other reasons, as it is not possible to verify whether a jewelry piece has been worn or used. This policy ensures the safety, cleanliness, and satisfaction of all our customers. For complete details, please refer to our Return & Refund page.
When will I get my order?
All orders are carefully processed and packaged within five (5) business days. Standard domestic and international shipping generally takes 7–14 business days, though delivery times may vary depending on location, shipping method selected, and carrier schedules. You will receive a tracking number once your order has shipped so you can follow its journey to you.
How much does shipping cost?
Mira Aura & Co. offers complimentary worldwide shipping, bringing timeless elegance to your door wherever you are.
Do you ship internationally?
Yes, Mira Aura & Co. proudly ships to select international destinations. Shipping rates and estimated delivery times will be provided at checkout. Please note that international customers are responsible for any applicable customs duties, taxes, or import fees as determined by their local government. Delivery times may be extended due to customs clearance procedures.
Are any purchases final sale?
Personalized, custom-made, and engraved pieces are final sale and cannot be returned or exchanged. We encourage you to review all order details carefully before confirming your purchase.
Do you offer gift packaging?
Yes! Every order comes beautifully packaged in our signature Mira Aura & Co. gift box, perfect for treating yourself or surprising someone special.